There will be a $395 fee for cancellations received on or before May 23, 2017. There will be a $395 fee plus 50% of the paid registration fee for cancellations received between May 23, 2017 and June 20, 2017. No refunds for cancellation will be issued on or after June 20, 2017. If you have a serious reason for being unable to attend, you are welcome to petition for an exception to this policy. To do so, please email us to explain your situation, and include any documentation to support your case (documentation is optional but recommended). These petitions must be submitted by August 4, 2017 by 5:00 p.m. Pacific Time, 15 days post meeting, to be considered, and the decision regarding your petition may take up to one month after the event. There are no refunds for Fast Pass, Opening or Closing event cancellations, service project donations, GBTA Foundation Annual Prize Drawing tickets, or membership fees obtained through registration.
There is a $50 cancellation fee for Convention Kick-Start, Spa and Golf events.Cancellations must be made online.
Cancelling your registration will not automatically cancel your housing reservation; however, GBTA reserves the right to cancel the room(s). Room(s) will be cancelled within 7 days if the room cancellation has not occurred. To cancel your hotel room(s), please contact firstname.lastname@example.org. GBTA will not reimburse cancellation or no show fees charged by the hotel.
All cancellations and refunds will be processed in the same manner as original payment: if paid by credit card the refund will be issued to the card on record, generally within 5-7 business days of the request. Payments made by check will be refunded as a check within 45 days of the close of the convention.