Unauthorized Solicitation

Unauthorized Solicitation

Please be aware of, and report any fraudulent, unauthorized solicitation to GBTA or the use of our Mark(s) “Global Business Travel Association”, “GBTA” and “GBTA Convention 2019.” No outside entity has been provided or is authorized to sell any information related to our vendors, attendees, exhibitors, or other information. If you receive a call or email from any company that is not our official housing provider or that is offering an attendee list of GBTA Convention 2019 with their complete contact information including email and phone numbers, please contact us immediately at sgoodman@gbta.org. We are doing everything we can to address this situation and appreciate your cooperation.

Unauthorized Housing Providers

onPeak: The only Authorized Housing Vendor for GBTA Convention 2019

onPeak_Stamp_purple_105x95-min      GBTA_official_vendor_stamp_371x158

onPeak is the exclusive official provider of housing for GBTA Convention 2019. No other companies or providers have authorization or permission from GBTA to serve as official providers and work with GBTA on housing arrangements, including room blocks. onPeak researches the properties to make certain that Convention attendees will be adequately accommodated. The room block is established to ensure that rooms meet onPeak standards and are offered at a discounted price. You may receive solicitations via email, phone, fax, or letter from other companies and housing providers.

If you are contacted by any company other than onPeak offering housing in Chicago, please note that these companies are not authorized to represent GBTA, nor do they have access to officially contracted GBTA 2019 room blocks or rates in Chicago. These unauthorized companies may falsely use GBTA's logo and claim to be affiliated with or working on behalf of GBTA, and often don't deliver on promises to customers. When customers arrive, reservations are non-existent, or the hotels are not conveniently located. Sometimes the rooms have been cancelled and hefty cancellation fees have been placed on the customer's credit card. If any of these companies contact you directly about reservations for GBTA, do not book with them and contact onPeak or GBTA immediately. Booking with them puts you at risk, and GBTA cannot be held responsible.

Note - GBTA nor onPeak will not ask for you to fill out a paper form to collect credit card information to secure hotel rooms, all credit card information is gathered online via the GBTA Convention 2019 housing portal.

These companies' practices make it more difficult for GBTA to meet our room block commitments and expose us to penalties and increased room rates for our events. GBTA is financially liable for all contracted rooms, whether the hotel sells them or not. This is why we ask that you always book your rooms under the GBTA block. We work diligently to give all attendees the best overall experience at our Convention and ask for your continued support. If you are contacted by any company other than onPeak offering housing in Chicago, please forward the emails or correspondence to onPeak or GBTA. If you have any questions, please contact the GBTA Housing Vendor at gbtaconvention@onpeak.com or call +1 800 789 2436 or +1 312 527 7300.

GBTA Convention 2019 Contact Lists

No outside entity has been provided or is authorized to sell any information related to our vendors, attendees, exhibitors, or other information. We will never email or call you to ask to purchase a list.

These companies do not represent GBTA

It has come to our attention that the following individuals/companies have contact GBTA Convention 2019 attendees to either purchase an attendee list or offer hotel rooms. These companies are not authorized to sell any information related to our vendors, attendees, exhibitors.