Amenities
Business Center
The Colorado Convention does not have an office/ship center on site. Please refer to the options around us.
- FedEx Office Print & Ship Center- 650 15th St. Denver, CO 80202
- FedEx Office Print & Ship Center- 555 17th St. Suite 190 Denver, CO 80202
- FedEx Office Print & Ship Center- 1550 Court Pl. Denver, CO 80202
- Penfield's Office at the Sheraton Denver Downtown- 1550 Court Place Denver, CO 80202
Coat & Bag Check
GBTA will provide a coat and bag check for your convenience. Location and hours coming soon.
Laptops and other electronic items will not be accepted due to liability. Payment must be in cash.
Wireless Access / Wi-Fi
GBTA will provide wireless internet access in all areas including the Expo. More information will be provided to registered attendees.
Expo
Business Lounges
Some exhibiting and sponsor companies will have the opportunity to book a business lounge.
Business Lounges hours:
Monday, July 21 – 8:00 AM – 5:00 PM
Tuesday, July 22 – 7:30 AM – 6:00 PM
Wednesday, July 23 – 8:00 AM – 5:30 PM
Access to the Business Lounges will only be available through the Expo floor. Proper credentials are required.
Expo Floor
Check out the live expo floor map here. On the Expo floor you can access-
- Exhibitors
- AI & Innovation Pavilion, Independent Hotel Pavilion, Destination and Experience Pavilion, Groups and Meetings Pavilion, Sustainability Pavilion, New Entrants Pavilion
- Business Lounge Appointments
- GBTA Zone
- Braindate Buyer Only Lounge
- Broadcast Studio
- Show Services Desks
Expo Open Hours
Enjoy 10 hours of dedicated Expo time in Denver!
Monday, July 21 – 12:00 PM – 3:00 PM
Tuesday, July 22 – 2:00 PM – 6:00 PM
Wednesday, July 23 – 2:30 PM – 5:30 PM
Buyer Only Expo Scavenger Hunt
Buyers can participate in the exciting expo scavenger hunt by scanning QR codes at participating booths. Scan them all to be entered to win prizes! More information coming soon.
2025 Expo Selection Center
Reserve your 2025 Expo space at the GBTA Expo Selection Center for the lowest rate and best location on the Expo floor.
See the Location here. Hours coming soon.
General Information & Services
Emergency Response Procedures
Coming soon!
First Aid - Event Medical Services
GBTA offers a First Aid station that will be staffed during all official Convention hours. More information coming soon.
Lost and Found
If you need help finding an item while onsite during Convention, please check at the Registration Desk during posted operating hours to see if it has been turned in. Check with show management first when trying to recover lost items.
Press and Media
Press and media registrations are allowed at the GBTA Convention 2025 but must be approved by GBTA. For press inquiries, please contact the GBTA Media Relations Team at press@gbta.org.
Membership
Can I join or renew onsite?
Yes, visit the GBTA Zone in the Expo hall.
Can I join or renew online?
Already a member? Renew now at gbta.org/renew
Want to become a member? Join online at gbta.org/membership
How much is membership?
Visit the GBTA Zone in Expo or gbta.org/membership
Membership bundles and renewals can be purchased during the registration process.
Where do I locate my Member ID?
Prior to the event, please contact the GBTA Member Care team directly at +1 888-574-6447 or membercare@gbta.org for your Member ID.
Planning Tools & Apps
Mobile App
Access the Convention agenda, speaker details, Expo floor plan, news, photos, attendee messaging, and more! More information will be sent to registered attendees prior to Convention.
Policy
Conflicting Events
GBTA Convention participants may not organize or sponsor any activities that conflict with the official GBTA program or sponsored events during official convention hours. The scheduling of product presentations or hospitality activities during any GBTA official Convention events such as the Welcome Reception, Expo, Education Sessions, Main Stages, lunches, or any GBTA hosted event is strictly prohibited. Under no circumstances should sales or any other type of individual gatherings, take place during official GBTA Convention events that involve multiple buyers (Direct members/travel managers) from multiple companies. Our partners have made significant investments in specific parts of the GBTA Convention and we want all delegates to be able to enjoy this annual, one-of-a-kind experience without distraction. GBTA will have final approval on the allocation of any requested convention center space, hospitality suites or hotel space within the designated GBTA hotel blocks. Suites must be operated in good taste and may only be operated outside of official Convention and Expo activities. Loss of priority points, ejection from the Expo floor, and a minimum financial penalty of $2,500 can occur if any exhibitor, sponsor, member company or supplier company is found in violation of any rules.
Suitcasing Policy
"Suitcasing"/soliciting is prohibited. Suitcasing is the act of soliciting business in the aisles of the Expo, public spaces in, around, and outside the convention center, in another company's booth, within indoor or outdoor public spaces in any convention hotel including the hotel lobbies, foyers, or walkways to the convention center (excluding the use of approved hospitality suites and business lounges). GBTA recognizes that suitcasing may also take the form of commercial activity conducted from a hotel guest room or hospitality suite, a restaurant, club, or any other public place of assembly. For the purposes of this policy, suitcasing violations may occur at venues other than the exhibitor's booth and at other events. Violations of this provision by an exhibitor, sponsor, non- exhibitor, or attendee will constitute a breach of contract and the violating attendee, exhibitor, sponsor, non-exhibitor or group will immediately cease and desist unauthorized activities. Attendee will remove any equipment or materials contained in the Expo or elsewhere and forfeit all payments to GBTA pursuant to this contract. Additional fees will be charged to the attendee for each violation, and a loss of priority points will occur. Additionally, attendee will be responsible for any damages to GBTA.
Unauthorized Company Solicitations
Find out what GBTA is doing about unauthorized company solicitations: https://www.gbta.org/soliciting
Professional Development
Education Sessions
Is there an additional fee to attend the education sessions?
- No, admission to all education sessions is included in the full Convention registration
Can I register and reserve my "seat" in Education Sessions?
- You may save them in your mobile app schedule, but this does not guarantee a "seat" in the session. They are first come first serve, so get there early!
What happens if the Education Session I want to attend fills up and reaches capacity?
- You will have access to the recording of all sessions after Convention concludes.
Where can I find further details about the agenda for Education Sessions?
- More information coming soon.
GBTA Academy Courses (Certificate of Completion Courses)
Which Certificate of Completion courses are offered at Convention?
Can I attend Advanced Principles and/or GLP Designation without a full Convention registration badge?
- Yes, you will be provided with a separate badge which will give you access to those courses only.
Registration
Badges
You must always wear your GBTA Convention badge to be admitted to GBTA Convention, Education Sessions, Expo, and Main Stages.
Badge Reprints: A fee of $95 will be charged for a single badge reprint. A maximum of one badge reprint is permitted for lost or misplaced badges. An additional reprint will be charged at the onsite registration rate.
Badge sharing, splitting, or reprints made outside of the official GBTA registration system are strictly prohibited. Any attendee found in violation of this policy will be removed from the Convention, and all badges will be revoked.
Cancellations
75% of the registration fee will be kept for cancellations received by May 14, 2025. No refunds will be issued for new registrations or cancellations made after May 15, 2025. Additionally, there are no refunds for donations to the GBTA Charity 5K Run/Walk or tickets for the welcome reception. Please note that cancelling your registration for GBTA Convention 2025 does not affect membership dues paid during the registration process. Nonrefundable fees include the 3% service charge for credit card payments, the 3% fee for PayPal transactions, and the $50 fee for ACH/Wire payments.
Discount or special promotion codes are only available on new registrations, and refunds are not available to any existing registrations. Cancelling your registration will not automatically cancel your housing reservation; however, GBTA reserves the right to cancel the room(s). Room(s) will be cancelled within seven days if the room cancellation has not occurred. To cancel your hotel room(s), please contact GBTAconvention@onpeaksupport.com. GBTA will not reimburse cancellation or no-show fees charged by the hotel.
Substitutions
Substitutions are permitted, and a fee of $95 will be charged for each paid substitution. After Monday, June 30, 2025, no substitutions will be allowed. Instructions will be sent to the substitute. The substitute must register as a new attendee by completing a new registration and securing housing. In some cases, the original registrant's registration category may differ from the substitute's registration category and may result in a price difference. No full or partial refunds will be issued on registration transfers.
To initiate a Convention 2025 substitution or request a transfer of funds, please contact GBTA Registration Customer Service at ConventionHelp@gbta.org with the following information: Original Convention 2025 Registrant's name Original Convention 2025 Registrant's email address Original Convention 2025 Registrant's confirmation number
The following information for the Substitute Attendee: Name Title Company Address Email Mobile Phone GBTA Registration Customer Service will respond with further instructions.
Corporate Travel Team Program
See https://convention.gbta.org/Registration/Corporate-Travel-Team-Program for information.
Registration Open Hours
Saturday, July 19 - 8:00 AM - 4:00 PM
Sunday, July 20 - 8:00 AM - 4:00 PM
Monday, July 21 - 7:30 AM - 6:30 PM
Tuesday, July 22 - 7:30 AM - 6:00 PM
Wednesday, July 23 - 8:00 AM - 3:00 PM
Registration FAQs
Registration Customer Service (Cvent Call Center):
- GBTA Convention registration call center can be reached at +1 833-696-7547 or by email at gbtasupport@cvent.com. The call center hours of operations are 9:00 AM – 9:00 PM EST, Monday through Friday.
Can my friend or guest come to Convention?
- Registration is not available for friends or guests.
Can my child/children come to Convention?
- Registration is not available for children. No one under the age of 18 is allowed to attend Convention and will not be permitted on the exhibit hall floor or loading dock during move-in and move-out. There will be no exceptions to this rule.
How do I get an attendee list?
- GBTA is the only provider of official attendee lists. Lists are not sold to or authorized by third parties.
- An attendee list is available for purchase to exhibitors only. Order forms are available in the Exhibitor Service Manual. In addition, a list of companies in attendance is available online here.
Can I attend the Expo only?
- We do not have an Expo only pass.
Can I purchase additional tickets for the Welcome Reception in Expo?
- Entry is included with your full Convention registration – note entry is not included with pre-Convention only event registrations. Additional tickets can be purchased via registration for a fee of $150 each. A max of two additional tickets may be purchased. Name badges and/or tickets must be presented to enter the event.
Transportation
Parking at the Convention Center
The Colorado Convention Center offers convenient on-campus parking for visitors, attendees and staff of on-site events. View the parking map and information here.
Shuttles
GBTA provides shuttle bus transportation to and from select hotels and the Convention Center. View the hotel map here and look for the shuttle bus icons.
Public Transportation/Taxis/Ride Share
The designated Rideshare Pick-Up and Drop-Off zone for Convention is located on the corner of 14th Street and California Street.
https://maps.app.goo.gl/KEtUg8ForTWQtAr36
Rideshare is an alternate way to explore Denver. And as a safety tip, always double check the vehicle’s license plate with your rideshare app before starting your ride.
It's easy to get from Denver International Airport (DEN) to downtown Denver on the airport rail line. At a cost of $10 each way, travelers can use the A Line to get from the airport to downtown Denver and vice versa, courtesy of the Regional Transportation District (RTD), metro Denver's public transit provider. Learn more here!